Due to the nature of perfumes and personal care products, Khayest does not offer refunds for change of mind.
Exchanges are only applicable if you receive a damaged product or an incorrect product.
To qualify for an exchange, record a clear unboxing video starting from the sealed package and report the issue on the same day of delivery. Claims without valid video proof or submitted after delivery day may not be accepted.
Send your unboxing video and order details to khayest.official@gmail.com or WhatsApp +92 331 9995744.