Privacy policy

Last updated: January 1, 2026

Privacy Policy

This Privacy Policy explains how Khayest (“we”, “us”, “our”) collects, uses, and shares your personal information when you visit or make a purchase from khayest.pk (the “Site”). By using our Site, you agree to this policy.

Changes to This Policy

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised date.

Information We Collect

We may collect the following categories of information:

Contact details: name, phone number, email address, shipping/billing address
Order details: items purchased, order history, delivery details
Account details: login credentials (if you create an account)
Customer support: messages and communications with our team
Device & usage data: IP address, browser type, device identifiers, pages viewed, interactions (via cookies)

How We Collect Information

Directly from you: when you place an order, create an account, or contact support
Automatically: through cookies and similar technologies when you browse the Site
From service providers: such as Shopify, payment processors, shipping/courier partners, and analytics tools

How We Use Your Information

To process orders, deliver products, and provide customer support
To communicate order updates, confirmations, and service messages
To improve Site performance, products, and customer experience
To prevent fraud, abuse, and suspicious activity
To comply with legal obligations and enforce our policies
To send marketing messages if you opt in (you can unsubscribe anytime)

Cookies

We use cookies to operate and improve the Site, remember preferences, and analyze traffic. You can control cookies through your browser settings, but some features may not work properly.

We may share your information with trusted third parties only as needed to run our business, such as:

Shopify (our ecommerce platform)
Payment processors (to process payments securely)
Courier/shipping partners (to deliver your order)
Analytics and marketing tools (to understand performance and improve outreach)
Legal authorities (if required by law)

We do not sell or rent your personal information.

Reviews and User-Generated Content

If you post reviews or comments, they may be publicly visible. Please avoid sharing sensitive information in public areas of the Site.

Data Security & Retention

We use reasonable safeguards to protect your information. No system is fully secure. We retain personal data only as long as necessary for business, legal, or support purposes.

Your Rights

Depending on your location, you may have the right to request access, correction, deletion, or a copy of your personal data, and to opt out of marketing communications.

Contact

For privacy questions or requests, contact us:

Khayest Store
City Towers, University Road
Peshawar, Pakistan