Terms of service

Effective Date: January 1, 2026

Terms of Service

Welcome to khayest.pk (“Khayest”, “we”, “our”, “us”). These Terms govern your access to and use of our Site and services. By using the Site or purchasing from us, you agree to these Terms and to our posted policies (including Shipping and Return & Refund).

1. Eligibility & Acceptable Use

You must be at least the age of majority in your jurisdiction to use our Site, or use it under the supervision of a guardian. You agree not to use the Site for unlawful purposes or to violate any applicable laws.

2. Orders, Pricing & Availability

All orders are subject to confirmation and product availability. We may correct pricing errors, update product information, and cancel or refuse orders suspected of fraud or misuse.

3. Product Information

We strive for accurate descriptions and images. Packaging and presentation may vary by brand. Colors may appear different across screens, and fragrance preference can vary by individual.

4. Shipping & Delivery

Delivery times are estimates and may vary due to courier delays, holidays, or operational constraints. Please review our Shipping Policy for details.

5. Returns & Exchanges

Due to hygiene and product safety, we do not offer refunds for change of mind. Exchanges are only available for damaged or incorrect items with same-day claim and valid unboxing video proof. Please review our Return & Refund Policy for full details.

6. Intellectual Property

All content on the Site (including text, images, logos, and design) is owned by Khayest or its licensors. You may not copy, reproduce, or distribute Site content without written permission.

7. Prohibited Activities

  • Attempting to hack, disrupt, or misuse the Site
  • Uploading malicious code or harmful content
  • Fraudulent transactions or false claims
  • Scraping, spamming, phishing, or unauthorized data collection
  • Violating third-party rights or applicable laws

8. Disclaimer & Limitation of Liability

The Site and products are provided “as is” and “as available” to the fullest extent permitted by law. Khayest is not liable for indirect, incidental, or consequential damages. Always review product ingredients and usage instructions before use.

9. Indemnification

You agree to indemnify and hold harmless Khayest from claims arising from your misuse of the Site or breach of these Terms.

10. Governing Law

These Terms are governed by the laws of Pakistan.

11. Updates to These Terms

We may update these Terms from time to time. Continued use of the Site after changes means you accept the updated Terms.

12. Contact

Khayest Store
City Towers, University Road
Peshawar, Pakistan